Module 5: Ordering Services

The ICE Mortgage Technology Partner Network connects Encompass to online service lenders and service providers. When you place orders through the ICE Mortgage Technology Partner Network, a record of the transaction is created in the Log. You can order services from the Services tab and certain loan forms.

To order from the services tab or from a form:

  1. Open a loan, click the Services tab, and then click the button associated with a category of service providers.

  1. On the My Providers tab, click a service provider, and then click Submit.

  1. Complete the required information on the provider’s request form and submit the request.

You can view order results from three places:

  • The Loan Log - Click the log entry for the order, and then click Attachments on the worksheet.

  • The Services tab - Click the document icon to the right of the service you ordered.

  • The Documents tab on the eFolder - Select the service that was ordered, and then click Retrieve.