Encompass: Printing the VVOE

To complete and print out the Encompass Exhibit 3 VVOE form, navigate to Forms – Verbal Verification of Employment.

Press “Copy Borrower” or “Copy CoBorrower” to import the borrower’s name, current employer name, and contact phone number.

• Verify the phone number that imported matches the phone number found in the independently sourced document such as the 411 or reverse search document found in the eFolder.

• Note: The source used to obtain the employer’s phone number CANNOT come from the borrower.

• When calling to verify employment, the following information must be requested:

  • Verify the borrower is still currently employed

  • Verify the borrower is still active and not “on leave” (such as maternity leave)

  • Verify the borrower’s start date

  • Ask what the likelihood is that the borrower will continue to be employed (Note: the employer can refuse to answer this question)

  • The Name and Title of the person you spoke with.

If the borrower is a wage earner, fill all missing information in the Salaried Applicant section.

If the borrower is self-employed, fill all the missing information in the Self-Employed Applicant section.

Note: Review the documentation in the eFolder as there may be a document that verifies the information and is currently valid.

To complete the verification, fill out the title and date information on the Verifier Information section.

Select Print or press Ctrl + P and on the window that pops up.

Select the Custom Forms tab.

Select the Verbal Verification of Employment form.

Select Add >.

Select Print to File.

Save the document to your computer.

Open the printed VVOE form and use the Place Signature option in PDF from the Fill & Sign tab to add a signature to the Verifier Information section.

The VVOE is now ready to be uploaded to the “VOE – Verbal” bucket in the Encompass eFolder.